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AgentProv

2025-11 · 2025-Q4

ServiceNow Now Assist Second-Order Prompt Injection

Who actually said "do this"?

The question layer 2 asks, and failed here.
Fixable
Architectural
Vendor response
Not a vulnerability
In the wild
No
Actor
Attacker

Target

ServiceNow Now Assist / Agentforce

Impact

Low-privilege agent tricks higher-privilege agent into exporting case files to external URL; ServiceNow said system "works as intended"

Root cause

Default agent configs allow autonomous overrides; agents run with initiating user privilege

Sources

Catalog

Cite this: AgentProv incident record: ServiceNow Now Assist Second-Order Prompt Injection (2025-11). https://agentprov.com/incidents/2025-11-servicenow-now-assist-second-order-prompt-injection